Feedback from previous guests about their experience.
78%
liked the hotel and would stay again
Beautiful garden view
Victorian-style pool surroundings
Limited sunbathing space
Service refinement needed
7.8/10
Very good
Rooms
7.3
Location
8.3
Service
8.2
Dining
7.2
Guest reviews
7.8/10
based on 6 reviews
8.6
8.6/10 based on 1036 reviews
Charlie
United States,
May
2024
7.6/10
I really enjoyed my stay at this hotel. The building is beautiful, and although my room didn't face the sea directly, I still had a partial sea view from the side. The bed was comfortable, and it was quiet. However, the rooms could use some updating as they felt a bit old. There was also a delay in getting my room ready, which was a downside.
Rooms
7.0
My room had a partial sea view and was quiet and comfortable, but could use some updating.
Service
8.0
The service was overall good, with professional and kind staff. However, there were a few team members who seemed a bit distant and didn't provide the friendliest service.
Location
8.0
The location by the water was impressive, and the street was calm and quiet. However, it was a bit far from my intended destinations.
Dining
7.0
Facilities
8.0
The facilities were good, but some areas could use improvement.
Matthew
United Kingdom,
April
2024
7.4/10
The hotel exudes elegance and luxury in its beautifully furnished rooms that feel like stepping into different ancient periods, but the small room size was disappointing. The service provided by Jonny and the distinguished staff at the main building was excellent, friendly, and professional, enhancing our short stay. The location offers grand beauty and the 'wow' factor, with a Victorian-styled pool. The dining experience, although stylish, had delayed service and lacked serving implements initially. The price for some additional services seemed a bit high.
Rooms
7.0
The rooms are beautifully furnished and have an air of elegance and luxury, like a museum of different ancient periods, but the small size was very disappointing.
Service
9.0
The service provided by Jonny and his superb staff was excellent, friendly, and professional throughout our short stay.
Location
8.0
The location is very nice and grand, with a Victorian-styled pool that exudes beauty and a nostalgic charm.
Dining
6.0
The dining experience, although stylish, had delayed service and lacked serving implements initially, affecting the overall enjoyment.
Facilities
7.0
The facilities offered were adequate, but some additional services seemed overpriced.
Jack
United States,
February
2024
7.8/10
My stay at the hotel was a mix of good and not so good experiences. The room had a small balcony with a magnificent view of the garden and partial sea view, which was lovely. The service was a bit lacking in refinement, although the staff, except for one, were accommodating. The location was beautiful, but not very spacious for relaxation. The dining experience had its ups and downs, with a generous buffet but some service delays.
Rooms
8.0
I loved the small balcony with a magnificent view of the garden and partial sea view. The three opening windows provided a charming glimpse of the gondoliers passing by.
Service
7.0
The service could use some refinement, but most staff members were helpful. There were minor issues during check-in but were quickly resolved by the manager.
Location
9.0
The location was picturesque with beautiful Victorian-style pool surroundings. However, space for relaxing by the pool was limited.
Dining
7.0
The dining experience had its highs and lows. Despite a generous buffet, there were delays and limited service at times.
Facilities
8.0
The facilities were decent, with a well-maintained pool area reminiscent of childhood pools. However, space for sunbathing was limited.
Beautiful garden view
Limited sunbathing space
Frederick
United States,
September
2023
8.0/10
My stay at the hotel was a mixed experience. The location was stunning, with beautiful surroundings to explore, but the constant loud music from the nearby bar was a downside. The service from the staff was excellent, however, the lack of room decorations was a disappointment.
Rooms
7.0
The room I stayed in had three lovely opening windows that overlooked the picturesque scene of gondoliers passing by. Despite being small and lacking decorations, the view of the sea was delightful.
Service
9.0
The staff at the hotel were courteous, professional, and provided excellent customer service throughout my short stay.
Location
8.0
The location of the hotel was impeccable, with beautiful surroundings to wander around and capture some memorable photos, but the noise from the neighboring bar detracted from the experience.
Dining
8.0
I found the dining experience to be good with a variety of options and friendly staff.
Facilities
The facilities at the hotel were modern and provided all the necessary amenities for a comfortable stay.
Thomas
United Kingdom,
August
2023
8.2/10
The hotel offers a wonderful and huge terrace with a view of the swimming pool and the sea, although the use of old metal keys for the rooms and average air conditioning were slight drawbacks. The service was greatly professional, and the staff were extremely nice and helpful. The location is grand, right by the water on a quiet street, though the annex 'Residenza Parco Fellini' was considered a bit cheap. The dining experience was tasty with a variety of options, despite cold food due to service restrictions. Overall, the hotel delivers a luxurious experience with some minor room and dining quirks.
Rooms
8.0
The rooms had a wonderful terrace overlooking the pool and sea, but the use of old metal keys and average air conditioning were minor drawbacks.
Service
9.0
The service was greatly professional, and the staff were extremely nice and helpful.
Location
8.0
The location is grand, right by the water on a calm street, although the annex 'Residenza Parco Fellini' was perceived as cheap.
Dining
7.0
The dining experience offered tasty and various options, with the only downside being food cooling due to service restrictions.
Facilities
9.0
The hotel boasts impressive facilities but there were no specific comments regarding them.
Stephen
United Kingdom,
July
2023
7.8/10
The hotel offered small rooms but was very clean overall. The service was friendly but needs improvement in details. The location was outstanding, right by the water on a calm street. The dining experience was good with some delays. The price was rated as expensive for the room size.
Rooms
7.0
The rooms were VERY small but very clean.
Service
7.0
The service was friendly but needs refinement.
Location
9.0
The location was outstanding, right by the water on a calm street.
Dining
8.0
The dining experience had some delays but was to a good standard.
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